Rollout of next phase of click and collect and home delivery brings library services closer to communities

From this week, Live Life Aberdeenshire’s Click and Collect and Doorstep Delivery library services will begin to roll out to more communities around the area. It follows their recent introduction in Ballater, Banchory, Ellon, Fraserburgh, Inverurie, Oldmeldrum, Peterhead, and Stonehaven.

The services allow customers and staff to remain socially distant and safe, while still getting what they need to make lockdown more bearable.  

Libraries introducing the services at the end of this month are: Turriff (October 22), Mearns (October 27) and Aboyne (October 31).

The following libraries will offer the services into November: Alford (November 2), Westhill (November 2), New Pitsligo (November 2), Macduff (November 4), Balmedie (November 5), Cruden Bay (November 6), Portlethen (November 9), Cairnbulg (November 12), Kemnay (November 12), Kintore (November 19), Rosehearty (November 19), Banff (November 26) and Inverbervie (November 26).

Doorstep delivery only will be offered from some smaller libraries where click and collect is not possible.

The opportunity to collect (or have delivered) new books, hearing aid batteries from the NHS and Curricular Support Resources has been very popular so far.   

While digital library services have been very well used during lockdown, there has been great demand for increased access to materials only available in libraries.       

A new online system has been developed alongside an easy-to-use phone service to book time slots and resources. A “Live Chat” function is also available on the Live Life Aberdeenshire website.

Customers can return items to any of the participating sites, or to our reopened sports centres, where contactless drop off will be possible at the entrance.

Public PC access is also available at a number of libraries across the area.  

Call our helpline to book slots and for more information on (01467) 532929 9am-5pm, Monday to Friday.

You can also find out more and book your slot where available at: https://bit.ly/CnCLLA

livelifeaberdeenshire.org.uk